Skin protection for motorbikers
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Customer FAQ
SKeeD in general Order Account
SKeeD in general
- What do SKeeD products protect against?
- What are the other benefits of SKeeD products?
- What are SKeeD products made of?
- Are there products for women?
- Can I wear SKeeD products directly on my skin under my jacket / suit?
- If I fall off my motorcycle with a SKeeD product, what will happen?
- I'm worried about being too cold/hot with an "Air" / non-"Air" product...
- Are SKeeD products certified?
- What should I do on first use?
- How should I maintain SKeeD products?
- I need some advice...
- I'm unsure between two sizes...
- Can I find SKeeD products in stores?
SKeeD products protect against burns
During a motorcycle fall. The Kermel fiber fabric is heat resistant. It does not melt and does not transfer heat. It protects your skin and prevents burns caused by overheating of your equipment when it rubs against the pavement. It also protects against hot materials like an exhaust pipe. Kermel fiber fabric also does not burn and protects against fire. Find more details HERE.
SKeeD underwear is thermo-regulated, meaning it keeps your body warm in winter and cool in summer, thanks to the insulating properties of Kermel fiber and ventilated areas in the fabric. Additionally, Kermel® fiber is processed to provide maximum comfort and softness to its wearer.
SKeeD products are made from a combination of Kermel® fiber and Modal-FR® cotton, used in the manufacturing of firefighter uniforms.
There is currently no women's range, however, all our products are suitable for both men and women and fit all body types. SKeeD invites you to refer to the size guide for more precision.
It's actually recommended! SKeeD technical garments are designed like a second skin while maintaining maximum comfort under your protective clothing. Note: SKeeD advises against wearing its products alone if they are not used UNDER another garment (leather jacket, rigid suit, etc.)
In the event of a fall, the friction of the leather suit on the pavement will generate intense heat, possibly even tearing. In addition to providing an extra fabric barrier, SKeeD underwear will protect your skin from the intense heat, thus preventing severe burns.
Worn directly on the skin, SKeeD products keep you warm by retaining your body heat. In hot weather, ventilation is facilitated by ventilation zones, which are even more numerous in the "Air" version.
SKeeD recommends wearing Air products in summer, although non-"Air" products can be worn year-round.
SKeeD is the only sports underwear brand in the world recommended by the international federations FFM & FIM (Fédération Française de Moto and Fédération Internationale de Moto)
SKeeD simply recommends a wash at 40°C to prepare the fabric for use, while maximizing comfort. However, avoid using a tumble dryer.
After each use, SKeeD advises a wash at 40°C in the machine to clean the fabric. Then let it air dry (no tumble dryer).
Contact us via the form or by phone at 09 72 53 48 63: From 9am to 6pm, our team is available to help and advise you.
Feel free to refer to our Size Guide available on every product page. However, if you still have doubts, you can contact us at 09 72 53 48 63 (9am-6pm) or via the contact form and we will help you find the best fit.
If you prefer to visit a store, head to the Find a store page where you will find a complete list of our retailers: There's definitely one near you!
Order
- How can I track my order?
- How long will my order take to be delivered?
- How much does delivery cost for my order?
- Can I modify or cancel my order after placing it?
- The product doesn't suit me, can I return it?
- How long does the return process take?
- Can I be delivered outside France?
Once your order has been shipped, you will receive an email containing the tracking number and a link to track your order online.
Delivery times vary depending on the destination. Generally, deliveries within France take between 3 to 7 business days. For international deliveries, please refer to the estimated delivery time provided at checkout.
Delivery costs are calculated based on the weight and destination of your order. The total shipping cost will be displayed at checkout before you confirm your purchase.
Orders can be modified or canceled only before they have been processed for shipment. Please contact us as soon as possible if you need to make changes to your order.
Yes, you can return products that do not meet your expectations. Please refer to our Return Policy for details on the process.
Once we receive your returned item, please allow up to 10 business days for us to process your return and issue a refund or exchange.
Yes, we ship internationally. During checkout, you can select your country for shipping options and rates.
Account
- How do I log in to my account?
- How do I create a new account?
- I've forgotten my password, what should I do?
- How do I update my account information?
- How do I delete my account?
To log in, click on the "Login" button at the top right corner of the website. Enter your email address and password to access your account.
To create a new account, click on the "Register" button at the top right corner of the website. Fill in the required details and follow the instructions to set up your account.
If you've forgotten your password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password.
To update your account information, log in to your account and go to the "Account Settings" section. From there, you can modify your personal details.
To delete your account, please contact our customer support team via the contact form. We will assist you with the account deletion process.
